Shipping Policy

We use the following terms to give customers a clear and practical description of our process.

United States delivery

We currently ship only to addresses within the United States. Standard shipping is free for every U.S. order. We do not offer international delivery under this policy.

Processing, transit, and tracking

Orders are prepared within 1–2 business days. After dispatch, estimated transit time is 4–6 business days. We send tracking information when it becomes available. Business days exclude weekends and applicable holidays.

Address checks and delays

Customers are responsible for providing a complete delivery address. Contact us as soon as possible to request an address correction. Carrier, weather, security, or other events outside our control can affect an estimate, and we will help investigate a delayed or missing shipment.

Contact details

Email: pasantesinr@gmail.com
Phone: (601) 915-5833
Address: 1037 Spring Garden St, Philadelphia, Pennsylvania 19123, United States
Service hours: Monday to Friday, 9:00 AM–5:00 PM.